We want the social proof on CherishSong to be understandable, not mysterious.
What counts as a published review
A published review or testimonial on CherishSong is a customer comment we can trace back to a real order or delivery follow-up.
Current sources
Published review stories currently come from:
- direct customer email replies
- share-page follow-up responses
- manual follow-up conversations documented by the team
What “verified” means on CherishSong
When we mark a review as verified, it means the team could connect the comment to a delivered order, customer email, or authenticated post-delivery conversation.
What we edit
We may lightly edit for spelling, length, or clarity. We do not change the meaning of what the customer said.
What we do not do
We do not publish anonymous invented testimonials. We do not use AI-generated customer quotes. We do not count unpublished review drafts as public proof.
Ongoing changes
As third-party review collection becomes more established, we will link official external profiles directly from this page.